Fresh Fraud is Still Taking Place

Many years after we transitioned fully to the more secure eCards from the American Heart Association, we have seen a new instance where our AHA Training Center was fraudulently entered on a certification card and the individual attempted to pass it off to an employer.  Because physical typewritten cards were phased out years ago by the AHA and we at Heartland CPR were one of the first to transition in January 2018, the employer immediately found the cards turned in to be questionable, so they reached out to us for verification that the training actually occurred.  Since the instructor listed hasn't worked here since last May, we immediately suspected deception when contacted as well.  Upon investigation, the individual presenting the cards had actually registered for and even made a deposit for the class required but then no-showed and instead fraudulently filled in our Training Center information, we believe using an app on a phone.  From what we can piece together, here's what would need to happen to allow this scenario to play out:

1) this individual must know an AHA instructor that had access to the old 2011 version of AHA physical cards (so hopefully that individual is no longer an instructor if they are willing to be involved in like this)

2) they would further have to know one of our existing customers in order to copy our Training Center and instructor information from a legimiate eCard, unaware that the instructor was no longer actively teaching at the time the cards were dated

 

Ironically, after all this came to light the individual contacted us attempting to register for a class with us.  We had to let them know that we have banned them from attending with us on the basis of a lack of integrity and our conviction not to be involved with someone who would willingly commit fraud and use our excellent reputation to do so.  If we can ascertain with certainty out which customer helped in this deception by allowing our information to be copied (albeit poorly) on the fictitious certifications, they too will be banned.

Even though the instructor listed had absolutely no involvement in this, she asked that her name be redacted as well to avoid any possible appearance of her wrongdoing on her part.  We teach and certify around 3500 individuals annually and have an unequalled reputation in the state of Oklahoma.  It's immensely disappointing to witness a healthcare professional who would be willing sacrifice their integrity, tarnish their reputation with the Nursing Board and the AHA, and potentially lose their job...but to attempt to discredit our reputation in the process leaves us no desire to ever do business with this individual in the future or anyone knowingly involved.  Healthcare providers are trusted members of our community so something of this nature reflects poorly on all they associate with.  And does anyone want someone caring for their child or parent with such a lack of integrity?  Saving three hours of class time certainly isn't worth the far reaching consequences they now face that will certainly follow them in their healthcare career.  It's never, ever worth it! 

#ecard #fraud #bls #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

 

Small Business Saturday All Month Long!

Small Business Saturday is coming up next weekend and Heartland CPR is rolling out some specials to keep your family safe this season!  All our first aid kits, emergency supplies, barrier devices, CPR wraps, tee shirts, and stocked items will be "Buy One, Get One 1/2 off" so you can stuff those stockings with something of real value.  Can you imagine a family member or friend being saved because they were prepared with a first aid kit or barrier device for providing CPR?  What about a first aid kit that will be used over and over for years to come?  Everything we stock, also seen on our "shop" page, https://www.heartlandcpr.com/shop.html, will be included in this special.  (Note that our page includes the shipping fee, so all items can be discounted $5 when picked up at our office.)

If certification training is more the desire of your gift recipients this year, we're offering gift certificates at 10% off face value...that means you can prepay for a $100 BLS or Heartsaver CPR+AED class for just $90 and gift someone on your Christmas list with the gift of education.

And, finally, we do offer AED sales.  As a sub-distributor, we can't run this kind of specials on life-saving devices from the quality manufacturers we represent, but we can assure that we can sell them for less than any online or storefront out there...and we're a small local business that's still going to be here when you need more pads or batteries replaced.  What an ideal group gift from the whole family for parents, grandparents, or whoever would like to be prepared to save a life should the need arise.  Did you know 88% of cardiac arrests happen in the home and every minute someone who needs a shock to the heart goes without one, their chances of survival drop by 10% per minute; with responding first responders 5-8 minutes away, that's a dangerous gamble.

Stop in and see us anytime this month Monday through Friday 10-4, grab a gift certification for the babysitter, new parent, pet parent, healthcare worker, or anyone in your life that could benefit from training and take home a gift that keeps on giving long after the fruitcake gets thrown out. 

#shopsmall #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com 

Attn: Zombie Lovers

 Into zombies or just want to show your love for CPR?  We have a shirt for that!

During the month of October, pick up this premium shirt from our stock at Heartland CPR offices for just $20.

#zombie #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

Epic Learning Fund

Did you know that Heartland CPR is an approved vendor for Epic Charter Schools Learning Fund?  If your child wants to learn First Aid + CPR, we can help with that and have a billing relationship where we invoice Epic directly.  

Interested in this?  Give us a call and we can help get your child registered today!

#epiccharterschools #learningfund #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com 

Think Your Kids Are Too Young To Learn CPR?

You'd be surprised just how well even young kids can learn and retain the skills of CPR.  In our experience, most 12 year olds are mature enough to listen and participate in class well enough to be certified...but even children much younger may be able to learn and practice a few simple steps.  We offer a simplistic class each quarter here at our office for those that don't need certification but simply want to learn; we also take this class on the road if you have a group of babysitters, family members, social club, or church members wishing to learn without certification.  When you consider that most emergencies requiring CPR occur in the home, consider that it just might be your child that saves you or another loved one.

Charli just turned 7 and is rocking CPR.  Kids are more impressionable than we think and what they learn now will stick with them throughout their lives...if we stress the importance of leaning life skills like CPR, who knows what lives may be saved or changed in years to come.  Great job, Charli!

#kidsandcpr #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

Our Newest Heartsaver Hero

Officer Andy DeYager was presented with a Heartsaver Hero pin for his willingness to put to use the skills he learned in a Heartsaver First Aid + CPR class with us recently.  If you don't know Andy, he's a pretty great guy who just happens to be a police officer and is married to one of our awesome instructors Kali, so this was a special moment for all of us.  

In Officer DeYager's own words, he tells us what happened that day:

"The call came out as a Full Arrest and I was closer than the FD so I decided to go. When I walked in, I saw a lady attempting to perform CPR on her elderly father. She appeared to be in distress, her compressions were not deep enough, and unfortunately did not look effective. I immediately took over for approximately 60+ compressions until Fire/EMSA entered the room and transported the patient to the living room. While in there, they were able to regain a pulse and his heart began beating unassisted."

We're so happy that Officer DeYager jumped into action and contributed to a team rescue with members from various agencies and even family members of the victim.  We're proud to call Andy part of the Heartland CPR family.  Great work Officer DeYager!  

#heartsaver #hero #smallbusiness #cpr #firstaid #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

Check us out in the ONT's Education Guide!

The Oklahoma's Nursing Times Education Guide has been delivered to pickup locations across the state.  Heartland CPR appears in this guide promoting our new offering of ACLS and PALS for new grads only; the next classes will be offered in May after graduations.

We have a supply here at our office, so drop by and pick up yours while supplies last.  

#nursing #oklahomasnursingtimes #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

CPR Wrap

When faced with an emergency, do you panic?  Many of us do.  Enter the new CPR Wrap.  What a great concept to help you take the next step should the unthinkable happen in your presence.  Simply lay the CPR Wrap over your victim and it shows you where to place your hands and includes a barrier device for your breaths.  They come in adult and child sizes and are the perfect compliment to your first aid kit.

We keep a limited number of these in stock and sell for just $15 if you purchase in our office ($20 if shipped to you).  Get yours today!

#cprwrap #smallbusiness #cpr #aha

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

Attn: New Nursing Grads!

 We often get calls around graduation in May and December from new graduates who have just been pinned looking to "beef up" their resumes with the gold standard American Heart Association certification in ACLS and/or PALS.  We tell them how that works, the length, the cost, the other details...and then, many times, the next question is "But will I be in there with a bunch of doctors or nurses who've been doing this for 30 years?"

We hear you!  That situation can be intimidating so we've created a class just for those new grads who haven't really gotten experience in the field yet.  We'll spend additional time on rhythm recognition and drug administration as well as any other areas that need confidence-building among a limited admittance group made up only of peers who are all fresh out of Nursing School.  We even have discount policies with many of the nursing schools due to the volume of business we do with them, so there's a good chance your school is one of them and you'll get 10% off for a specially designed low-stress, slow and detailed class which gives you much-sought-after certification(s) to boost your resume right past your competitors!  

We've already chosen May dates for both ACLS and PALS, so it never hurts to start preparing early.  We're also just about the only training company around that offers all-inclusive, no-surprises-later pricing.  We boast of the absolute best instructors in the business due to their experience in Nursing and EMS, but also because they share our philosophy that people don't learn by being embarrassed or too nervous to focus (everyone has heard horror stories about these classes in the past where you didn't pass until you cried or wet your pants).  But seriously...

Does this sound like something that interests you?  Because of the nature of these classes, we don't have the ability to self-register on our website (otherwise anyone could), so if this sounds like something you'd like to explore, give us a call at 405-603-6666 or send us an email at contact@HeartlandCPR.com and ask about the "New Grad Only" classes we're offering.  We'll get you hooked up and provide your study material as soon as a deposit is made.  We even have rhythm recognition flash cards to help guide your pre-study if you need additional tools.  What do you have to loose?  We can tell you what you'll find...you'll find your confidence and rock right past the stack of resumes on the desk of your future employer!

#nursinggraduates #smallbusiness #cpr #aha #bls #acls #pals

- Ginger Davis
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com

Are You a Good Fit for Our Team?

 We haven't assembled our team by running ads or posting to a job board.  The majority of our instructors are professionals that we know personally from decades in the business or who have been recommended to us by other team members; a few began as customers that stood out to us as good examples of what we look for in instructors.  Most of our team of instructors have other jobs as EMTs, paramedics, flight medics, firefighters, and some have retired but are still passionate and have a wealth of knowledge that shouldn't go to waste.  As such, we're pretty good at working around the schedule of another job (we love those rotating Red/Blue/Green firefighter schedules because they allow for a lot of availability).  We feel that by doing so, we are able to hand select the best of the best.  And those on our team will tell you that we truly are a family around here.  We work hard, and we play hard together. 

A little about Heartland CPR:

Formerly known as Custom Training Solutions, we have been providing AHA training in BLS, ACLS & PALS to various medical facilities and individuals since 2003 as well as Heartsaver First Aid, AED, and CPR for those in non-medical positions desiring safety training, and we have been committed since the beginning to personalized quality training.   We understand that your time and the time of participants is precious, so we do our best to cover the material in the most efficient manner possible; we don't simply aim to fill a mandated timeslot when everything of value has been covered.  The responsible use of your time is second only to our dedication to quality training and assuring that every participant certified with us has a genuine knowledge of the material.  Despite the occasional pleas from those "give us the test and let us get out of here" types, our dedication to our values are reaping us the rewards that come with the reputation that is known for quality rather than "cattle-herding", low-quality, quickie classes with unengaged instructors.  Seriously, our instructors are some of the best there are...and I'm not just saying that because they work for us.  We have so carefully selected them based on personally observed character and work ethic rather than just a resume on paper.   Paramedics and other BLS instructors approach us constantly about picking up work with us and that just isn't the way we operate.  When we want someone, we approach them...not the other way around.

Many of those we teach for have commented on our website “social" page.  We work with many reputable practices and facilities in the metro area including Northwest Pediatrics, Pediatrics Group @ Integris, KidsFirst After Hours Pediatric Clinics, Deaconess, McBride Hospital, Oklahoma Heart Hospitals, SpineCare of Oklahoma, Northwest Surgical Hospital, and Community Hospital and are the exclusive training provider of LifeShare, ProCure, SmileGalaxy, One Core Health/Orthopedic Institute, Laser Spine Institute, Brown Mackie, and Oklahoma Christian's nursing program for more than a decade; our non medical clientele includes US DOT, US Weather Service, Johnson Controls, Cytovance, FMC Technologies, Reagan Smith Energy, Sandbox Logistics, and Asplundh Tree Experts.  

We also participate as a skills session center for AHA's online courses if you encounter those that are interested in doing a portion of their training online.  

When our customers let us know that they were frustrated by a lack of consistent vendor choices in the area selling AEDs and accessories, we entered that market in 2011 to keep our customers serviced.  We have sub distributorships with Philips and HeartSine and can sell both brands to our customers at prices far more competitive than can be found locally or online. 

Heartland CPR is BBB-accredited with an A+ rating and was honored with the Torch Award for the OKC area in 2014.  We have been ranked “Best Of” Thumbtack and many local directories too numerous to mention and consistently have outstanding customer reviews across all online platforms including Yelp, Google, Facebook, etc.  We strongly encourage you check out training options before choosing a "bargain basement” instructor teaching out of the trunk of their car; good customer service, ease of scheduling, and customer responsiveness come from established businesses which have overhead costs…but will be invaluable when you need it most.

Ginger Davis has owned and operated Heartland CPR since 2003 and grown the company into the premier AHA training company in the OKC area as well as statewide.  Her husband, Brian, is the EMS Chief for Edmond Fire.  He’s a paramedic/firefighter known as a “Dinosaur of EMS” for his longevity in emergency medicine dating all the way back to the days of AMCare and is still our most-requested instructor of those advanced disciplines like ACLS and PALS for the little “nuggets of wisdom” he imparts and his unusual sense of humor.  We have brought on other instructors as we’ve grown but carefully selected them based on background, skills set, and character in order to provide the highest quality training available in this area.   We will do our best to make it the easiest business relationship you have to maintain because we will find the registration and payment agreement that works best for the way your business operate.  We would love to help with your needed certification training at either your location or ours.  

If you think you're a good fit for out team and have a passion for teaching others to save lives, send your resume to "contact@HeartlandCPR.com".   We may just bring you in for an interview or we may hang onto it for a while until we have an opening that matches what you have to offer.

#ahainstructor #smallbusiness #cpr #aha

- Ginger Davis 
Heartland CPR, llc
405-603-6666
www.HeartlandCPR.com